{"id":90,"date":"2026-10-30T17:31:52","date_gmt":"2026-10-30T16:31:52","guid":{"rendered":"https:\/\/attably.com\/fr\/crm-restaurant\/"},"modified":"2026-11-01T16:33:15","modified_gmt":"2026-11-01T15:33:15","slug":"crm-restaurant","status":"publish","type":"page","link":"https:\/\/attably.com\/fr\/crm-restaurant\/","title":{"rendered":"Logiciel CRM pour restaurant"},"content":{"rendered":"\n<section class=\"wp-block-group gt-hero is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group gt-hero-g is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<span class=\"pill\"><b>Gratuit<\/b>Sans commission, sans engagement<\/span>\n\n\n<h1 class=\"wp-block-heading\" id=\"titre\"><span class=\"l1\">Logiciel <span class=\"reflet\">CRM<\/span> gratuit<\/span> <span class=\"l2\">pour restaurant.<\/span><\/h1>\n\n\n<p class=\"lead wp-block-paragraph\">Chaque r\u00e9servation remplit la fiche de votre client : ses visites, ses pr\u00e9f\u00e9rences et vos notes sont l\u00e0 quand il revient, pour toute l&rsquo;\u00e9quipe.<\/p>\n\n\n<div class=\"ctas gt-ctas\"><div class=\"fcta gt-cta\"><a class=\"btn btn-dark\" href=\"\/fr\/inscription\" id=\"cta-hero\">Cr\u00e9er mon compte gratuitement<\/a><span class=\"fcta-s\">Inscription en 5 minutes<\/span><\/div><\/div>\n<\/div>\n\n<\/div>\n\n<div class=\"cr-app\" data-crm><div class=\"cr-bar\"><div class=\"cr-ttl\"><b>Clients<\/b><span>248 fiches au total<\/span><\/div><div class=\"cr-search\" aria-hidden=\"true\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"15\"><circle cx=\"11\" cy=\"11\" r=\"7\"\/><path d=\"M21 21l-4.3-4.3\"\/><\/svg><\/i><span>Nom, t\u00e9l\u00e9phone, email<\/span><\/div><\/div><div class=\"cr-chips\" role=\"group\" aria-label=\"Filtrer les clients\"><button type=\"button\" data-filtre=\"tous\" aria-pressed=\"true\">Tous<\/button><button type=\"button\" data-filtre=\"nouveaux\" aria-pressed=\"false\">Nouveaux contacts<\/button><button type=\"button\" data-filtre=\"visites\" aria-pressed=\"false\">Avec visites<\/button><\/div><div class=\"cr-g\"><div class=\"cr-liste\"><button type=\"button\" class=\"cr-li\" data-client=\"camille\" data-f=\"visites\" aria-pressed=\"true\"><span class=\"cr-av\" aria-hidden=\"true\">CM<\/span><span class=\"cr-li-t\"><b>Camille Martin<\/b><span><em class=\"cr-tag\">Habitu\u00e9e<\/em><em class=\"cr-tag\">Terrasse<\/em><\/span><\/span><small>9 r\u00e9s.<\/small><\/button><button type=\"button\" class=\"cr-li\" data-client=\"thomas\" data-f=\"nouveaux\" aria-pressed=\"false\"><span class=\"cr-av\" aria-hidden=\"true\">TB<\/span><span class=\"cr-li-t\"><b>Thomas Bernard<\/b><span><em class=\"cr-p cr-p-nv\">Nouveau client<\/em><\/span><\/span><small>1 r\u00e9s.<\/small><\/button><button type=\"button\" class=\"cr-li\" data-client=\"julie\" data-f=\"visites\" aria-pressed=\"false\"><span class=\"cr-av\" aria-hidden=\"true\">JL<\/span><span class=\"cr-li-t\"><b>Julie Lambert<\/b><span><em class=\"cr-tag\">Entreprise<\/em><em class=\"cr-tag\">Grande tabl\u00e9e<\/em><\/span><\/span><small>5 r\u00e9s.<\/small><\/button><button type=\"button\" class=\"cr-li\" data-client=\"paul\" data-f=\"visites\" aria-pressed=\"false\"><span class=\"cr-av\" aria-hidden=\"true\">PS<\/span><span class=\"cr-li-t\"><b>Paul Simon<\/b><span><em class=\"cr-p cr-p-abs\">Absent \u00e0 la derni\u00e8re r\u00e9servation<\/em><\/span><\/span><small>3 r\u00e9s.<\/small><\/button><\/div><div class=\"cr-fiches\"><div class=\"cr-fiche\" data-fiche=\"camille\"><div class=\"cr-fh\"><span class=\"cr-av cr-av-l\" aria-hidden=\"true\">CM<\/span><div><p class=\"cr-nom\">Camille Martin<\/p><p class=\"cr-ct\"><span>06 12 34 56 78<\/span><span>camille.m@email.fr<\/span><\/p><\/div><\/div><div class=\"cr-tags\"><em class=\"cr-tag\">Habitu\u00e9e<\/em><em class=\"cr-tag\">Terrasse<\/em><\/div><div class=\"cr-res\"><p><b>9<\/b><span>R\u00e9servations<\/span><\/p><p><b>8<\/b><span>Visites<\/span><\/p><p><b>1<\/b><span>Annulations<\/span><\/p><p><b>0<\/b><span>Absences<\/span><\/p><\/div><p class=\"cr-avenir\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"15\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"17\" rx=\"2\"\/><path d=\"M3 9h18M8 2v4M16 2v4M9 15l2 2 4-4\"\/><\/svg><\/i><span><b>\u00c0 venir<\/b>Ven. 6 nov. \u00b7 20:00 \u00b7 2 pers.<\/span><\/p><div class=\"cr-note\"><p class=\"cr-lbl\">Note interne \u00b7 visible par l&rsquo;\u00e9quipe<\/p><p>Allergie aux fruits \u00e0 coque. Aime la table pr\u00e8s de la fen\u00eatre.<\/p><\/div><div class=\"cr-hist\"><p class=\"cr-lbl\">Historique<\/p><p><span>Sam. 17 oct.<\/span><span>2 pers.<\/span><em class=\"cr-e cr-e-fin\">Termin\u00e9e<\/em><\/p><p><span>Ven. 2 oct.<\/span><span>2 pers.<\/span><em class=\"cr-e cr-e-fin\">Termin\u00e9e<\/em><\/p><p><span>Jeu. 17 sept.<\/span><span>4 pers.<\/span><em class=\"cr-e cr-e-ann\">Annul\u00e9e<\/em><\/p><\/div><\/div><div class=\"cr-fiche\" data-fiche=\"thomas\" hidden><div class=\"cr-fh\"><span class=\"cr-av cr-av-l\" aria-hidden=\"true\">TB<\/span><div><p class=\"cr-nom\">Thomas Bernard<\/p><p class=\"cr-ct\"><span>06 98 76 54 32<\/span><span>t.bernard@email.fr<\/span><\/p><\/div><\/div><div class=\"cr-tags\"><em class=\"cr-p cr-p-nv\">Nouveau client<\/em><em class=\"cr-tag cr-tag-vide\">+ Ajouter un tag<\/em><\/div><div class=\"cr-res\"><p><b>1<\/b><span>R\u00e9servations<\/span><\/p><p><b>0<\/b><span>Visites<\/span><\/p><p><b>0<\/b><span>Annulations<\/span><\/p><p><b>0<\/b><span>Absences<\/span><\/p><\/div><p class=\"cr-avenir\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"15\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"17\" rx=\"2\"\/><path d=\"M3 9h18M8 2v4M16 2v4M9 15l2 2 4-4\"\/><\/svg><\/i><span><b>\u00c0 venir<\/b>Sam. 31 oct. \u00b7 20:30 \u00b7 4 pers.<\/span><\/p><div class=\"cr-note\"><p class=\"cr-lbl\">Note interne \u00b7 visible par l&rsquo;\u00e9quipe<\/p><p>R\u00e9serv\u00e9 en ligne pour un anniversaire : pr\u00e9voir une bougie au dessert.<\/p><\/div><div class=\"cr-hist\"><p class=\"cr-lbl\">Historique<\/p><p class=\"cr-vide\">Aucune r\u00e9servation pass\u00e9e.<\/p><\/div><\/div><div class=\"cr-fiche\" data-fiche=\"julie\" hidden><div class=\"cr-fh\"><span class=\"cr-av cr-av-l\" aria-hidden=\"true\">JL<\/span><div><p class=\"cr-nom\">Julie Lambert<\/p><p class=\"cr-ct\"><span>06 45 67 89 01<\/span><span>julie@agence-lambert.fr<\/span><\/p><\/div><\/div><div class=\"cr-tags\"><em class=\"cr-tag\">Entreprise<\/em><em class=\"cr-tag\">Grande tabl\u00e9e<\/em><\/div><div class=\"cr-res\"><p><b>5<\/b><span>R\u00e9servations<\/span><\/p><p><b>4<\/b><span>Visites<\/span><\/p><p><b>1<\/b><span>Annulations<\/span><\/p><p><b>0<\/b><span>Absences<\/span><\/p><\/div><div class=\"cr-note\"><p class=\"cr-lbl\">Note interne \u00b7 visible par l&rsquo;\u00e9quipe<\/p><p>R\u00e9serve pour 8 \u00e0 10 personnes, le jeudi midi. Facture au nom de la soci\u00e9t\u00e9.<\/p><\/div><div class=\"cr-hist\"><p class=\"cr-lbl\">Historique<\/p><p><span>Jeu. 22 oct.<\/span><span>10 pers.<\/span><em class=\"cr-e cr-e-fin\">Termin\u00e9e<\/em><\/p><p><span>Jeu. 8 oct.<\/span><span>8 pers.<\/span><em class=\"cr-e cr-e-fin\">Termin\u00e9e<\/em><\/p><p><span>Jeu. 24 sept.<\/span><span>9 pers.<\/span><em class=\"cr-e cr-e-fin\">Termin\u00e9e<\/em><\/p><\/div><\/div><div class=\"cr-fiche\" data-fiche=\"paul\" hidden><div class=\"cr-fh\"><span class=\"cr-av cr-av-l\" aria-hidden=\"true\">PS<\/span><div><p class=\"cr-nom\">Paul Simon<\/p><p class=\"cr-ct\"><span>06 23 45 67 89<\/span><\/p><\/div><\/div><div class=\"cr-tags\"><em class=\"cr-p cr-p-abs\">Absent \u00e0 la derni\u00e8re r\u00e9servation<\/em><em class=\"cr-tag cr-tag-vide\">+ Ajouter un tag<\/em><\/div><div class=\"cr-res\"><p><b>3<\/b><span>R\u00e9servations<\/span><\/p><p><b>1<\/b><span>Visites<\/span><\/p><p><b>0<\/b><span>Annulations<\/span><\/p><p><b>2<\/b><span>Absences<\/span><\/p><\/div><p class=\"cr-avenir\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"15\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"17\" rx=\"2\"\/><path d=\"M3 9h18M8 2v4M16 2v4M9 15l2 2 4-4\"\/><\/svg><\/i><span><b>\u00c0 venir<\/b>Mar. 3 nov. \u00b7 19:30 \u00b7 2 pers.<\/span><\/p><div class=\"cr-note\"><p class=\"cr-lbl\">Note interne \u00b7 visible par l&rsquo;\u00e9quipe<\/p><p>Appeler la veille pour confirmer sa venue.<\/p><\/div><div class=\"cr-hist\"><p class=\"cr-lbl\">Historique<\/p><p><span>Ven. 16 oct.<\/span><span>2 pers.<\/span><em class=\"cr-e cr-e-abs\">Absent<\/em><\/p><p><span>Ven. 25 sept.<\/span><span>2 pers.<\/span><em class=\"cr-e cr-e-abs\">Absent<\/em><\/p><p><span>Sam. 5 sept.<\/span><span>2 pers.<\/span><em class=\"cr-e cr-e-fin\">Termin\u00e9e<\/em><\/p><\/div><\/div><\/div><\/div><p class=\"ps-astuce cr-astuce\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"15\"><rect x=\"4\" y=\"3\" width=\"16\" height=\"18\" rx=\"2\"\/><circle cx=\"12\" cy=\"9\" r=\"2.5\"\/><path d=\"M8 16c.6-1.8 2.1-2.8 4-2.8s3.4 1 4 2.8\"\/><\/svg><\/i>Touchez un client pour ouvrir sa fiche, ou filtrez la liste.<\/p><\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"definition\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"crm-definition\"><span class=\"l\">Qu&rsquo;est-ce qu&rsquo;un CRM<\/span> <span class=\"l\">pour restaurant ?<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">CRM signifie \u00ab Customer Relationship Management \u00bb : la gestion de la relation client. Pour un restaurant, c&rsquo;est le fichier qui rassemble vos clients, leurs coordonn\u00e9es, leurs visites, leurs pr\u00e9f\u00e9rences et les notes de l&rsquo;\u00e9quipe.<\/p>\n\n\n<p class=\"lead wp-block-paragraph\">Le plus souvent, il est int\u00e9gr\u00e9 au logiciel de r\u00e9servation : chaque r\u00e9servation cr\u00e9e ou compl\u00e8te la fiche du client. Certains CRM vont plus loin et servent aussi \u00e0 communiquer avec les clients, par email ou SMS, et \u00e0 les fid\u00e9liser.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section id=\"classement\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"crm-classement\"><span class=\"l\">Notre classement<\/span> <span class=\"l\">des CRM pour restaurant.<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Chaque logiciel est not\u00e9 sur 20, avec la m\u00eame grille pour tous, Attably compris : fiche client, marketing et fid\u00e9lit\u00e9, prix, ma\u00eetrise de vos donn\u00e9es ; 5 points chacun.<\/p>\n\n\n<ol class=\"cr-rang\"><li><span class=\"cr-rg\" aria-hidden=\"true\">1<\/span><h3>SevenRooms<span class=\"cr-pour\">Groupes et adresses haut de gamme<\/span><\/h3><p>Le plus complet : fiche avec d\u00e9penses, segments, campagnes, avantages. Prix non publi\u00e9 et outil pens\u00e9 pour les grandes maisons.<\/p><span class=\"cr-sc\" aria-label=\"15 sur 20\">15<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">2<\/span><h3>resOS<span class=\"cr-pour\">Petits restaurants qui veulent Mailchimp<\/span><\/h3><p>Fiche compl\u00e8te, offre gratuite et liaison Mailchimp. La limite gratuite compte aussi les r\u00e9servations prises par t\u00e9l\u00e9phone.<\/p><span class=\"cr-sc\" aria-label=\"14 sur 20\">14<small> \/ 20<\/small><\/span><\/li><li class=\"us\"><span class=\"cr-rg\" aria-hidden=\"true\">3<\/span><h3>Attably<span class=\"cr-pour\">Restaurants ind\u00e9pendants<\/span><\/h3><p>Fiche automatique, absences, doublons, export libre et RGPD int\u00e9gr\u00e9, pour 0 \u20ac au d\u00e9part. Pas de campagnes ni de fid\u00e9lit\u00e9.<\/p><span class=\"cr-sc\" aria-label=\"14 sur 20\">14<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">4<\/span><h3>Zenchef<span class=\"cr-pour\">Restaurants qui font des campagnes r\u00e9guli\u00e8res<\/span><\/h3><p>Marketing complet et automatis\u00e9, mais en option ou dans la formule \u00e0 249 \u20ac par mois.<\/p><span class=\"cr-sc\" aria-label=\"13 sur 20\">13<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">5<\/span><h3>Pongo<span class=\"cr-pour\">Enseignes qui veulent un programme de fid\u00e9lit\u00e9<\/span><\/h3><p>Fid\u00e9lit\u00e9 et campagnes tr\u00e8s pouss\u00e9es ; \u00e0 associer \u00e0 un logiciel de r\u00e9servation.<\/p><span class=\"cr-sc\" aria-label=\"12 sur 20\">12<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">6<\/span><h3>CoverManager<span class=\"cr-pour\">Groupes et restaurants \u00e0 fort volume<\/span><\/h3><p>Fiche tr\u00e8s d\u00e9taill\u00e9e et marketing int\u00e9gr\u00e9 ; prix non publi\u00e9s.<\/p><span class=\"cr-sc\" aria-label=\"12 sur 20\">12<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">7<\/span><h3>OpenTable<span class=\"cr-pour\">Restaurants qui visent une client\u00e8le internationale<\/span><\/h3><p>CRM solide et fid\u00e9lit\u00e9 en Pro ; frais par client et contrat d&rsquo;un an.<\/p><span class=\"cr-sc\" aria-label=\"12 sur 20\">12<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">8<\/span><h3>L&rsquo;Addition<span class=\"cr-pour\">Restaurants \u00e9quip\u00e9s de cette caisse<\/span><\/h3><p>Ticket moyen et habitudes de chaque client ; c&rsquo;est d&rsquo;abord une caisse.<\/p><span class=\"cr-sc\" aria-label=\"11 sur 20\">11<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">9<\/span><h3>Kouver<span class=\"cr-pour\">Restaurants qui veulent site, menu et r\u00e9servation<\/span><\/h3><p>Fichier simple et exportable ; frais d&rsquo;installation et pas de campagnes.<\/p><span class=\"cr-sc\" aria-label=\"11 sur 20\">11<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">10<\/span><h3>Overfull<span class=\"cr-pour\">Restaurants reli\u00e9s \u00e0 une caisse<\/span><\/h3><p>CRM reli\u00e9 \u00e0 de nombreuses caisses ; prix et canaux marketing non publi\u00e9s.<\/p><span class=\"cr-sc\" aria-label=\"10 sur 20\">10<small> \/ 20<\/small><\/span><\/li><li><span class=\"cr-rg\" aria-hidden=\"true\">11<\/span><h3>TheFork Manager<span class=\"cr-pour\">Restaurants tr\u00e8s pr\u00e9sents sur TheFork<\/span><\/h3><p>Fiche riche, mais commission par client et campagnes r\u00e9serv\u00e9es \u00e0 Enterprise.<\/p><span class=\"cr-sc\" aria-label=\"9 sur 20\">9<small> \/ 20<\/small><\/span><\/li><\/ol><p class=\"cr-grille\"><b>D\u00e9tail de la grille.<\/b> Fiche client : richesse de la fiche (historique, notes, tags, d\u00e9penses). Marketing et fid\u00e9lit\u00e9 : segments, campagnes, automatisations, programme de fid\u00e9lit\u00e9, avis. Prix : prix publi\u00e9 et co\u00fbt pour un restaurant ind\u00e9pendant. Donn\u00e9es : export publi\u00e9, absence de commission sur vos clients. \u00c0 \u00e9galit\u00e9, le logiciel le plus complet passe devant. Relev\u00e9 du 30 octobre 2026, d&rsquo;apr\u00e8s les pages publiques des \u00e9diteurs ; le d\u00e9tail des prix et des conditions est dans chaque comparatif : <a href=\"\/fr\/alternatives\/\">toutes les alternatives<\/a>.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section id=\"liste\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"crm-liste\"><span class=\"l\">Les logiciels CRM<\/span> <span class=\"l\">pour restaurant.<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Les principaux outils utilis\u00e9s par les restaurants en France, d\u00e9crits d&rsquo;apr\u00e8s les pages publiques de leurs \u00e9diteurs.<\/p>\n\n\n<div class=\"cr-defile\" data-defile><div class=\"cr-logs\"><article class=\"cr-log\"><div class=\"cr-log-h\"><h3>SevenRooms<\/h3><span class=\"cr-log-type\">R\u00e9servation + CRM + marketing<\/span><\/div><p>Plateforme am\u00e9ricaine, propri\u00e9t\u00e9 de DoorDash depuis 2025, utilis\u00e9e surtout par des groupes et des adresses haut de gamme. C&rsquo;est le CRM le plus complet de cette liste.<\/p><dl><dt>Fiche client<\/dt><dd>Visites, d\u00e9penses, pr\u00e9f\u00e9rences, notes, tags automatiques<\/dd><dt>Marketing<\/dt><dd>Segments, email et SMS (en option), relances automatiques<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Avantages et parrainage<\/dd><dt>Prix<\/dt><dd>Sur devis<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3><a href=\"\/fr\/alternatives\/resos\/\">resOS<\/a><\/h3><span class=\"cr-log-type\">R\u00e9servation + fichier client<\/span><\/div><p>Logiciel danois de r\u00e9servation, avec une offre gratuite. Fiche client compl\u00e8te ; pas de campagnes int\u00e9gr\u00e9es, mais une liaison avec Mailchimp.<\/p><dl><dt>Fiche client<\/dt><dd>Historique, notes, allergies, tags<\/dd><dt>Marketing<\/dt><dd>Via Mailchimp ou Campaign Monitor<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Non publi\u00e9<\/dd><dt>Prix<\/dt><dd>Gratuit jusqu&rsquo;\u00e0 25 r\u00e9servations, puis 45 \u20ac \/ mois<\/dd><\/dl><\/article><article class=\"cr-log us\"><div class=\"cr-log-h\"><h3>Attably<\/h3><span class=\"cr-log-type\">R\u00e9servation + fichier client<\/span><\/div><p>Notre logiciel. Le fichier client est reli\u00e9 aux r\u00e9servations : chaque r\u00e9servation cr\u00e9e ou compl\u00e8te la fiche, avec l&rsquo;historique, les tags, les notes internes et le suivi des absences.<\/p><dl><dt>Fiche client<\/dt><dd>Historique, visites, annulations, absences, tags, notes, doublons fusionn\u00e9s<\/dd><dt>Marketing<\/dt><dd>Aucune campagne ; export CSV pour votre outil d&#8217;emailing<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Non<\/dd><dt>Prix<\/dt><dd>0 \u20ac jusqu&rsquo;\u00e0 30 r\u00e9servations en ligne\/mois, puis 29 \u20ac\/mois<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3><a href=\"\/fr\/alternatives\/zenchef\/\">Zenchef<\/a><\/h3><span class=\"cr-log-type\">R\u00e9servation + CRM<\/span><\/div><p>Logiciel de r\u00e9servation fran\u00e7ais tr\u00e8s r\u00e9pandu. Le fichier client est inclus dans toutes les formules ; la suite marketing est en option ou dans la formule la plus ch\u00e8re.<\/p><dl><dt>Fiche client<\/dt><dd>Historique, avis, tags (personnalis\u00e9s en formule Grow)<\/dd><dt>Marketing<\/dt><dd>Segments, email et SMS, 4 sc\u00e9narios automatiques<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Non publi\u00e9<\/dd><dt>Prix<\/dt><dd>129 \u20ac \/ mois ; marketing en option ou en Grow (249 \u20ac \/ mois)<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3>Pongo<\/h3><span class=\"cr-log-type\">CRM + fid\u00e9lit\u00e9<\/span><\/div><p>Outil fran\u00e7ais de fid\u00e9lit\u00e9 et de marketing, sans module de r\u00e9servation. Il r\u00e9cup\u00e8re les donn\u00e9es de la caisse, des QR codes et du paiement pour remplir le fichier client.<\/p><dl><dt>Fiche client<\/dt><dd>Visites, commandes, points, avis<\/dd><dt>Marketing<\/dt><dd>Segments automatiques, SMS, email, notifications, sc\u00e9narios<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Oui, c&rsquo;est le c\u0153ur du produit<\/dd><dt>Prix<\/dt><dd>Non publi\u00e9<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3><a href=\"\/fr\/alternatives\/covermanager\/\">CoverManager<\/a><\/h3><span class=\"cr-log-type\">R\u00e9servation + CRM<\/span><\/div><p>Logiciel espagnol pr\u00e9sent en France, orient\u00e9 groupes et restaurants \u00e0 fort volume. Fiche client d\u00e9taill\u00e9e et marketing int\u00e9gr\u00e9.<\/p><dl><dt>Fiche client<\/dt><dd>Visites, d\u00e9penses, pr\u00e9f\u00e9rences, r\u00e9gimes, VIP, tags<\/dd><dt>Marketing<\/dt><dd>Email et SMS cibl\u00e9s, s\u00e9quences automatiques<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>R\u00e9compenses (d\u00e9tail non publi\u00e9)<\/dd><dt>Prix<\/dt><dd>Sur devis<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3><a href=\"\/fr\/alternatives\/opentable\/\">OpenTable<\/a><\/h3><span class=\"cr-log-type\">R\u00e9servation + CRM<\/span><\/div><p>Plateforme internationale de r\u00e9servation. Le CRM rassemble visites, pr\u00e9f\u00e9rences et additions si la caisse est reli\u00e9e ; les fonctions marketing les plus pouss\u00e9es sont dans la formule Pro.<\/p><dl><dt>Fiche client<\/dt><dd>Profils, \u00e9tiquettes, notes, d\u00e9penses via la caisse<\/dd><dt>Marketing<\/dt><dd>Email automatis\u00e9s, SMS en option (9 \u20ac \/ mois)<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Oui, en formule Pro<\/dd><dt>Prix<\/dt><dd>Sur devis + frais par client ; contrat d&rsquo;un an<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3><a href=\"\/fr\/alternatives\/laddition\/\">L&rsquo;Addition<\/a><\/h3><span class=\"cr-log-type\">Caisse + base client<\/span><\/div><p>Logiciel de caisse fran\u00e7ais. La base client se remplit avec les r\u00e9servations, les livraisons et les additions : vous voyez le ticket moyen et les habitudes de chacun.<\/p><dl><dt>Fiche client<\/dt><dd>Visites, ticket moyen, habitudes, compte client<\/dd><dt>Marketing<\/dt><dd>Envoi d&#8217;emails et de SMS (d\u00e9tail non publi\u00e9)<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Comptes clients et remises<\/dd><dt>Prix<\/dt><dd>Avec la caisse, sur devis<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3><a href=\"\/fr\/alternatives\/kouver\/\">Kouver<\/a><\/h3><span class=\"cr-log-type\">R\u00e9servation + fichier client<\/span><\/div><p>Solution fran\u00e7aise de r\u00e9servation, de menu et de site. Le fichier client est inclus et exportable ; pas de campagnes int\u00e9gr\u00e9es.<\/p><dl><dt>Fiche client<\/dt><dd>Coordonn\u00e9es, visites, pr\u00e9f\u00e9rences, allergies<\/dd><dt>Marketing<\/dt><dd>Aucune campagne ; demande d&rsquo;avis Google<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Non (via la caisse reli\u00e9e)<\/dd><dt>Prix<\/dt><dd>89 \u20ac HT \/ mois + 199 \u20ac d&rsquo;installation<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3>Overfull<\/h3><span class=\"cr-log-type\">R\u00e9servation + CRM<\/span><\/div><p>Logiciel fran\u00e7ais de r\u00e9servation sans commission, n\u00e9 dans les restaurants de son fondateur. CRM reli\u00e9 \u00e0 de nombreuses caisses.<\/p><dl><dt>Fiche client<\/dt><dd>Pr\u00e9f\u00e9rences, allergies, panier moyen, no-shows, avis<\/dd><dt>Marketing<\/dt><dd>Module marketing (canaux non publi\u00e9s), rappels<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Non publi\u00e9<\/dd><dt>Prix<\/dt><dd>Sur devis<\/dd><\/dl><\/article><article class=\"cr-log\"><div class=\"cr-log-h\"><h3><a href=\"\/fr\/alternatives\/thefork-manager\/\">TheFork Manager<\/a><\/h3><span class=\"cr-log-type\">R\u00e9servation + CRM<\/span><\/div><p>Le logiciel des restaurants de la plateforme TheFork. Fiche client riche ; les campagnes email sont r\u00e9serv\u00e9es \u00e0 la formule Enterprise.<\/p><dl><dt>Fiche client<\/dt><dd>Allergies, pr\u00e9f\u00e9rences, panier moyen, fiabilit\u00e9 du client<\/dd><dt>Marketing<\/dt><dd>Email en formule Enterprise ; pas de campagnes SMS publi\u00e9es<\/dd><dt>Fid\u00e9lit\u00e9<\/dt><dd>Programme Yums (c\u00f4t\u00e9 clients)<\/dd><dt>Prix<\/dt><dd>Sur devis + commission par client<\/dd><\/dl><\/article><\/div><div class=\"cr-nav\" aria-hidden=\"false\"><button type=\"button\" class=\"cr-prev\" aria-label=\"Logiciel pr\u00e9c\u00e9dent\"><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M15 18l-6-6 6-6\"\/><\/svg><\/button><div class=\"cr-dots\"><button type=\"button\" aria-label=\"Voir SevenRooms\"><\/button><button type=\"button\" aria-label=\"Voir resOS\"><\/button><button type=\"button\" aria-label=\"Voir Attably\"><\/button><button type=\"button\" aria-label=\"Voir Zenchef\"><\/button><button type=\"button\" aria-label=\"Voir Pongo\"><\/button><button type=\"button\" aria-label=\"Voir CoverManager\"><\/button><button type=\"button\" aria-label=\"Voir OpenTable\"><\/button><button type=\"button\" aria-label=\"Voir L'Addition\"><\/button><button type=\"button\" aria-label=\"Voir Kouver\"><\/button><button type=\"button\" aria-label=\"Voir Overfull\"><\/button><button type=\"button\" aria-label=\"Voir TheFork Manager\"><\/button><\/div><span class=\"cr-cpt\"><b>1<\/b> \/ 11<\/span><button type=\"button\" class=\"cr-next\" aria-label=\"Logiciel suivant\"><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M9 18l6-6-6-6\"\/><\/svg><\/button><\/div><\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"fonctions\" class=\"wp-block-group sec fs rev fo-vis-haut is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap fs-grid is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group fs-txt is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"t-fait\"><span class=\"l\">Ce que fait le CRM<\/span> <span class=\"l\">d&rsquo;Attably.<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Le fichier client est reli\u00e9 \u00e0 vos r\u00e9servations : rien \u00e0 saisir en double, tout est \u00e0 jour sur la tablette de l&rsquo;accueil comme sur le t\u00e9l\u00e9phone des serveurs.<\/p>\n\n\n<div class=\"fl\"><div class=\"fl-i\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><rect x=\"4\" y=\"3\" width=\"16\" height=\"18\" rx=\"2\"\/><circle cx=\"12\" cy=\"9\" r=\"2.5\"\/><path d=\"M8 16c.6-1.8 2.1-2.8 4-2.8s3.4 1 4 2.8\"\/><\/svg><\/i><div class=\"fl-c\"><p class=\"fl-t\">Une fiche cr\u00e9\u00e9e \u00e0 chaque r\u00e9servation<\/p><p class=\"fl-d\">Coordonn\u00e9es, origine de la r\u00e9servation et badge \u00ab Nouveau client \u00bb au premier passage.<\/p><\/div><\/div><div class=\"fl-i\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M3 12a9 9 0 1 0 3-6.7L3 8\"\/><path d=\"M3 3v5h5M12 7v5l3 2\"\/><\/svg><\/i><div class=\"fl-c\"><p class=\"fl-t\">Tout l&rsquo;historique du client<\/p><p class=\"fl-d\">R\u00e9servations pass\u00e9es et \u00e0 venir, visites, annulations et absences.<\/p><\/div><\/div><div class=\"fl-i\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M20.6 13.4l-7.2 7.2a2 2 0 0 1-2.8 0L3 13V3h10l7.6 7.6a2 2 0 0 1 0 2.8z\"\/><circle cx=\"7.5\" cy=\"7.5\" r=\"1.5\"\/><\/svg><\/i><div class=\"fl-c\"><p class=\"fl-t\">Des tags \u00e0 votre fa\u00e7on<\/p><p class=\"fl-d\">Habitu\u00e9, terrasse, entreprise, grande tabl\u00e9e : vous cr\u00e9ez les v\u00f4tres.<\/p><\/div><\/div><div class=\"fl-i\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M14 3H6a2 2 0 0 0-2 2v14a2 2 0 0 0 2 2h12a2 2 0 0 0 2-2V9z\"\/><path d=\"M14 3v6h6M8 13h8M8 17h5\"\/><\/svg><\/i><div class=\"fl-c\"><p class=\"fl-t\">Des notes internes pour le service<\/p><p class=\"fl-d\">Allergie, table pr\u00e9f\u00e9r\u00e9e, occasion : visibles par l&rsquo;\u00e9quipe, jamais par le client.<\/p><\/div><\/div><div class=\"fl-i\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M2 21v-1a7 7 0 0 1 14 0v1\"\/><path d=\"M17 8l5 5M22 8l-5 5\"\/><\/svg><\/i><div class=\"fl-c\"><p class=\"fl-t\">Les absences signal\u00e9es<\/p><p class=\"fl-d\">Un client absent la derni\u00e8re fois ? Vous le voyez avant de confirmer.<\/p><\/div><\/div><div class=\"fl-i\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"\/><\/svg><\/i><div class=\"fl-c\"><p class=\"fl-t\">Retrouv\u00e9 en deux lettres au t\u00e9l\u00e9phone<\/p><p class=\"fl-d\">Tapez son nom : ses coordonn\u00e9es et ses visites remontent dans la r\u00e9servation.<\/p><\/div><\/div><div class=\"fl-i\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><rect x=\"8\" y=\"8\" width=\"13\" height=\"13\" rx=\"2\"\/><path d=\"M16 8V5a2 2 0 0 0-2-2H5a2 2 0 0 0-2 2v9a2 2 0 0 0 2 2h3\"\/><\/svg><\/i><div class=\"fl-c\"><p class=\"fl-t\">Les doublons fusionn\u00e9s<\/p><p class=\"fl-d\">M\u00eame personne, deux fiches : Attably les rep\u00e8re, vous fusionnez.<\/p><\/div><\/div><div class=\"fl-i\"><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M12 15V3M7 8l5-5 5 5\"\/><path d=\"M5 21h14\"\/><\/svg><\/i><div class=\"fl-c\"><p class=\"fl-t\">Import et export libres<\/p><p class=\"fl-d\">Reprenez le fichier de votre ancien outil, exportez le v\u00f4tre en CSV quand vous voulez.<\/p><\/div><\/div><\/div><div class=\"fcta gt-cta\"><a class=\"btn btn-dark\" href=\"\/fr\/inscription\">Essayer le logiciel gratuitement<\/a><span class=\"fcta-s\">Inscription en 5 minutes<\/span><\/div>\n<\/div>\n\n\n<div class=\"wp-block-group fs-vis is-layout-flow wp-block-group-is-layout-flow\">\n<div aria-label=\"Le fichier client dans l'espace restaurateur, sur tablette et sur t\u00e9l\u00e9phone\" class=\"sv-duo\"><div class=\"sv-tel\"><div class=\"rm-tel\"><div class=\"rm-scr tm-scr\"><span class=\"rm-ilot\"><\/span>\n<div class=\"tm-head\"><div class=\"rm-sb\"><b>12:40<\/b><span class=\"rm-sbi\"><svg aria-hidden=\"true\" height=\"12\" viewbox=\"0 0 19 12\" width=\"19\"><rect fill=\"currentColor\" height=\"4\" rx=\"1\" width=\"3\" x=\"0\" y=\"8\"><\/rect><rect fill=\"currentColor\" height=\"6.5\" rx=\"1\" width=\"3\" x=\"5\" y=\"5.5\"><\/rect><rect fill=\"currentColor\" height=\"9\" rx=\"1\" width=\"3\" x=\"10\" y=\"3\"><\/rect><rect fill=\"currentColor\" height=\"12\" opacity=\".35\" rx=\"1\" width=\"3\" x=\"15\" y=\"0\"><\/rect><\/svg><svg aria-hidden=\"true\" height=\"12\" viewbox=\"0 0 17 12\" width=\"17\"><path d=\"M8.5 2.2c2.4 0 4.6.9 6.2 2.5l1.3-1.3A10.6 10.6 0 0 0 8.5.4 10.6 10.6 0 0 0 1 3.4l1.3 1.3a8.8 8.8 0 0 1 6.2-2.5zm0 3.6c1.4 0 2.7.5 3.7 1.5l1.3-1.3a7 7 0 0 0-10 0l1.3 1.3c1-1 2.3-1.5 3.7-1.5zm0 3.6c.4 0 .8.2 1.1.5L8.5 11 7.4 9.9c.3-.3.7-.5 1.1-.5z\" fill=\"currentColor\"><\/path><\/svg><svg aria-hidden=\"true\" height=\"13\" viewbox=\"0 0 27 13\" width=\"27\"><rect fill=\"none\" height=\"12\" opacity=\".4\" rx=\"3.5\" stroke=\"currentColor\" width=\"23\" x=\".5\" y=\".5\"><\/rect><rect fill=\"currentColor\" height=\"9\" rx=\"2\" width=\"15\" x=\"2\" y=\"2\"><\/rect><path d=\"M25 4.5v4c.8-.3 1.3-1 1.3-2s-.5-1.7-1.3-2z\" fill=\"currentColor\" opacity=\".45\"><\/path><\/svg><\/span><\/div><div class=\"tm-bar\"><img loading=\"lazy\" decoding=\"async\" alt=\"Attably\" class=\"wm\" height=\"100\" src=\"\/wp-content\/themes\/attably\/assets\/img\/vitrine\/c759fc374c68.png\" width=\"554\"\/><span class=\"rv-resto\">Le Comptoir d&rsquo;Attably<\/span><span class=\"tm-acc\"><i>PR<\/i><svg aria-hidden=\"true\" fill=\"none\" height=\"8\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"2\" viewbox=\"0 0 12 8\" width=\"12\"><path d=\"M1 1.5l5 5 5-5\"><\/path><\/svg><\/span><\/div><\/div>\n<div class=\"tm-main\"><div class=\"cm-h\"><div><h3>Clients<\/h3><span>248 fiches au total<\/span><\/div><span class=\"rv-btn rv-btn-p\">Ajouter un client<\/span><\/div>\n<span class=\"rv-search cm-search\">Nom, t\u00e9l\u00e9phone, email<\/span>\n<span class=\"cm-aff\">100 affich\u00e9es<\/span>\n<div class=\"cl-f cm-f\"><span class=\"on\">Tous<\/span><span class=\"\">Nouveaux contacts<\/span><span class=\"\">Avec visites renseign\u00e9es<\/span><span class=\"\">\u00c0 compl\u00e9ter<\/span><span class=\"\">Doublons potentiels<\/span><\/div>\n<ul class=\"rv-card\"><li class=\"cm-li\"><b class=\"cm-n\">Camille Martin<\/b><div class=\"cm-p\"><span class=\"cl-tag\">Habitu\u00e9e<\/span><span class=\"cl-tag\">Terrasse<\/span><\/div><div class=\"cl-co cm-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"14\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"14\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>06 12 34 56 78<\/span><span class=\"cl-em\">camille.martin@exemple.fr<\/span><\/div><div class=\"cm-r\"><span>14 r\u00e9servations<\/span><span class=\"cl-next\"><svg aria-hidden=\"true\" fill=\"none\" height=\"14\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"14\"><rect height=\"16\" rx=\"2\" width=\"18\" x=\"3\" y=\"5\"><\/rect><path d=\"M3 10h18M8 3v4M16 3v4\"><\/path><\/svg>\u00c0 venir : ven. 30\/10 \u00e0 20:00<\/span><\/div><\/li><li class=\"cm-li\"><b class=\"cm-n\">Thomas Lef\u00e8vre<\/b><div class=\"cm-p\"><span class=\"rv-p rv-p-danger\">Absent \u00e0 la derni\u00e8re r\u00e9servation<\/span><\/div><div class=\"cl-co cm-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"14\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"14\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>07 81 22 45 10<\/span><span class=\"cl-em\">thomas.lefevre@exemple.fr<\/span><\/div><div class=\"cm-r\"><span>3 r\u00e9servations<\/span><\/div><\/li><li class=\"cm-li\"><b class=\"cm-n\">Sophie Bernard<\/b><div class=\"cm-p\"><span class=\"cl-tag\">Anniversaire<\/span><\/div><div class=\"cl-co cm-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"14\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"14\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>06 45 98 12 03<\/span><span class=\"cl-em\">sophie.bernard@exemple.fr<\/span><\/div><div class=\"cm-r\"><span>6 r\u00e9servations<\/span><span class=\"cl-next\"><svg aria-hidden=\"true\" fill=\"none\" height=\"14\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"14\"><rect height=\"16\" rx=\"2\" width=\"18\" x=\"3\" y=\"5\"><\/rect><path d=\"M3 10h18M8 3v4M16 3v4\"><\/path><\/svg>\u00c0 venir : sam. 24\/10 \u00e0 12:30<\/span><\/div><\/li><li class=\"cm-li\"><b class=\"cm-n\">Julien Moreau<\/b><div class=\"cm-p\"><span class=\"rv-p rv-p-neutre\">\u00e0 compl\u00e9ter<\/span><\/div><div class=\"cl-co cm-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"14\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"14\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>06 72 40 18 55<\/span><\/div><div class=\"cm-r\"><span>1 r\u00e9servation<\/span><span class=\"cl-next\"><svg aria-hidden=\"true\" fill=\"none\" height=\"14\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"14\"><rect height=\"16\" rx=\"2\" width=\"18\" x=\"3\" y=\"5\"><\/rect><path d=\"M3 10h18M8 3v4M16 3v4\"><\/path><\/svg>\u00c0 venir : ven. 23\/10 \u00e0 13:00<\/span><\/div><\/li><li class=\"cm-li\"><b class=\"cm-n\">L\u00e9a Dubois<\/b><div class=\"cm-p\"><span class=\"cl-tag\">V\u00e9g\u00e9tarienne<\/span><\/div><div class=\"cl-co cm-co\"><span class=\"cl-em\">lea.dubois@exemple.fr<\/span><\/div><div class=\"cm-r\"><span>2 r\u00e9servations<\/span><\/div><\/li><\/ul><\/div>\n<nav class=\"tm-nav\"><span class=\"\"><svg aria-hidden=\"true\" fill=\"none\" height=\"24\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"24\"><path d=\"M8 6h13M8 12h13M8 18h13\"><\/path><circle cx=\"3.5\" cy=\"6\" r=\"1\"><\/circle><circle cx=\"3.5\" cy=\"12\" r=\"1\"><\/circle><circle cx=\"3.5\" cy=\"18\" r=\"1\"><\/circle><\/svg>R\u00e9servations<em>2<\/em><\/span><span class=\"\"><svg aria-hidden=\"true\" fill=\"none\" height=\"24\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"24\"><rect height=\"16\" rx=\"2\" width=\"18\" x=\"3\" y=\"5\"><\/rect><path d=\"M3 10h18M8 3v4M16 3v4\"><\/path><\/svg>Agenda<\/span><span class=\"\"><svg aria-hidden=\"true\" fill=\"none\" height=\"24\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"24\"><rect height=\"7\" rx=\"1.5\" width=\"8\" x=\"3\" y=\"4\"><\/rect><rect height=\"7\" rx=\"1.5\" width=\"8\" x=\"13\" y=\"4\"><\/rect><rect height=\"7\" rx=\"1.5\" width=\"8\" x=\"3\" y=\"13\"><\/rect><rect height=\"7\" rx=\"1.5\" width=\"8\" x=\"13\" y=\"13\"><\/rect><\/svg>Tables<\/span><span class=\"on\"><svg aria-hidden=\"true\" fill=\"none\" height=\"24\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"24\"><circle cx=\"9\" cy=\"8\" r=\"3.5\"><\/circle><path d=\"M3 20c.7-3.5 3-5.5 6-5.5s5.3 2 6 5.5\"><\/path><path d=\"M16 4.5a3.5 3.5 0 0 1 0 7M18 14.8c1.7.7 2.8 2.5 3 5.2\"><\/path><\/svg>Clients<\/span><span class=\"\"><i class=\"tm-plus\">\u00b7\u00b7\u00b7<\/i>Voir plus<\/span><\/nav><span class=\"rm-home\"><\/span>\n<\/div><\/div><\/div>\n<div class=\"rv-tab-wrap cl-wrap\"><div class=\"rv-tab\"><div class=\"rv-scr\">\n<div class=\"rv-top\"><div class=\"rv-bar\"><img loading=\"lazy\" decoding=\"async\" alt=\"Attably\" class=\"wm\" height=\"100\" src=\"\/wp-content\/themes\/attably\/assets\/img\/vitrine\/c759fc374c68.png\" width=\"554\"\/><span class=\"rv-resto\">Le Comptoir d&rsquo;Attably<\/span><span class=\"rv-acc\"><i>PR<\/i>Pierre R.<svg aria-hidden=\"true\" fill=\"none\" height=\"16\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"16\"><path d=\"M6 9l6 6 6-6\"><\/path><\/svg><\/span><\/div>\n<nav class=\"rv-tabs\"><span class=\"\">R\u00e9servations<\/span><span class=\"\">Agenda<\/span><span class=\"\">Tables<\/span><span class=\"on\">Clients<\/span><span class=\"\">Statistiques<\/span><span class=\"\">R\u00e9glages<\/span><\/nav><\/div>\n<div class=\"rv-main\">\n<div class=\"rv-head\"><div class=\"cl-h\"><h3>Clients<\/h3><span>248 fiches au total<\/span><\/div><span class=\"rv-btn rv-btn-p\">Ajouter un client<\/span><\/div>\n<div class=\"pl-row\"><span class=\"rv-search cl-search\">Nom, t\u00e9l\u00e9phone, email<\/span><span class=\"pl-help\">100 affich\u00e9es<\/span><span class=\"cl-acts\"><span class=\"rv-btn\">Exporter (CSV)<\/span><span class=\"rv-btn\">Importer<\/span><span class=\"rv-btn\">Doublons<\/span><span class=\"rv-btn\">Demandes RGPD<\/span><\/span><\/div>\n<div class=\"cl-f\"><span class=\"on\">Tous<\/span><span class=\"\">Nouveaux contacts<\/span><span class=\"\">Avec visites renseign\u00e9es<\/span><span class=\"\">\u00c0 compl\u00e9ter<\/span><span class=\"\">Doublons potentiels<\/span><\/div>\n<ul class=\"rv-card\"><li class=\"cl-li\"><div class=\"cl-l\"><div class=\"cl-n\"><b>Camille Martin<\/b><span class=\"cl-tag\">Habitu\u00e9e<\/span><span class=\"cl-tag\">Terrasse<\/span><\/div><div class=\"cl-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>06 12 34 56 78<\/span><span class=\"cl-em\">camille.martin@exemple.fr<\/span><\/div><\/div><div class=\"cl-r\"><span>14 r\u00e9servations<\/span><span class=\"cl-next\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><rect height=\"16\" rx=\"2\" width=\"18\" x=\"3\" y=\"5\"><\/rect><path d=\"M3 10h18M8 3v4M16 3v4\"><\/path><\/svg>R\u00e9servation \u00e0 venir : ven. 30\/10 \u00e0 20:00<\/span><\/div><\/li><li class=\"cl-li\"><div class=\"cl-l\"><div class=\"cl-n\"><b>Thomas Lef\u00e8vre<\/b><span class=\"rv-p rv-p-danger\">Absent \u00e0 la derni\u00e8re r\u00e9servation<\/span><\/div><div class=\"cl-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>07 81 22 45 10<\/span><span class=\"cl-em\">thomas.lefevre@exemple.fr<\/span><\/div><\/div><div class=\"cl-r\"><span>3 r\u00e9servations<\/span><\/div><\/li><li class=\"cl-li\"><div class=\"cl-l\"><div class=\"cl-n\"><b>Sophie Bernard<\/b><span class=\"cl-tag\">Anniversaire<\/span><\/div><div class=\"cl-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>06 45 98 12 03<\/span><span class=\"cl-em\">sophie.bernard@exemple.fr<\/span><\/div><\/div><div class=\"cl-r\"><span>6 r\u00e9servations<\/span><span class=\"cl-next\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><rect height=\"16\" rx=\"2\" width=\"18\" x=\"3\" y=\"5\"><\/rect><path d=\"M3 10h18M8 3v4M16 3v4\"><\/path><\/svg>R\u00e9servation \u00e0 venir : sam. 24\/10 \u00e0 12:30<\/span><\/div><\/li><li class=\"cl-li\"><div class=\"cl-l\"><div class=\"cl-n\"><b>Julien Moreau<\/b><span class=\"rv-p rv-p-neutre\">\u00e0 compl\u00e9ter<\/span><\/div><div class=\"cl-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>06 72 40 18 55<\/span><\/div><\/div><div class=\"cl-r\"><span>1 r\u00e9servation<\/span><span class=\"cl-next\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><rect height=\"16\" rx=\"2\" width=\"18\" x=\"3\" y=\"5\"><\/rect><path d=\"M3 10h18M8 3v4M16 3v4\"><\/path><\/svg>R\u00e9servation \u00e0 venir : ven. 23\/10 \u00e0 13:00<\/span><\/div><\/li><li class=\"cl-li\"><div class=\"cl-l\"><div class=\"cl-n\"><b>L\u00e9a Dubois<\/b><span class=\"cl-tag\">V\u00e9g\u00e9tarienne<\/span><\/div><div class=\"cl-co\"><span class=\"cl-em\">lea.dubois@exemple.fr<\/span><\/div><\/div><div class=\"cl-r\"><span>2 r\u00e9servations<\/span><\/div><\/li><li class=\"cl-li\"><div class=\"cl-l\"><div class=\"cl-n\"><b>Marc Simon<\/b><span class=\"rv-p rv-p-attention\">doublon possible<\/span><span class=\"cl-tag\">Repas pro<\/span><\/div><div class=\"cl-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>06 03 77 91 24<\/span><span class=\"cl-em\">m.simon@exemple.fr<\/span><\/div><\/div><div class=\"cl-r\"><span>5 r\u00e9servations<\/span><\/div><\/li><li class=\"cl-li\"><div class=\"cl-l\"><div class=\"cl-n\"><b>Claire Laurent<\/b><span class=\"cl-tag\">Sans gluten<\/span><\/div><div class=\"cl-co\"><span class=\"cl-tel\"><svg aria-hidden=\"true\" fill=\"none\" height=\"15\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"15\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"><\/path><\/svg>07 66 15 30 82<\/span><\/div><\/div><div class=\"cl-r\"><span>1 r\u00e9servation<\/span><\/div><\/li><\/ul>\n<\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"comment\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"t-comment\"><span class=\"l\">Comment fonctionne<\/span> <span class=\"l\">le CRM d&rsquo;Attably ?<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Vous ne remplissez pas le fichier : vos r\u00e9servations le font pour vous.<\/p>\n\n\n<ol class=\"fo-steps cr-steps\"><li><span class=\"fo-dot\" aria-hidden=\"true\">1<\/span><h3>Le client r\u00e9serve<\/h3><p>En ligne, au t\u00e9l\u00e9phone ou sur place : la r\u00e9servation arrive dans Attably.<\/p><\/li><li><span class=\"fo-dot\" aria-hidden=\"true\">2<\/span><h3>Sa fiche se cr\u00e9e<\/h3><p>Ou se compl\u00e8te s&rsquo;il est d\u00e9j\u00e0 venu : rien \u00e0 recopier.<\/p><\/li><li><span class=\"fo-dot\" aria-hidden=\"true\">3<\/span><h3>L&rsquo;\u00e9quipe l&rsquo;enrichit<\/h3><p>Un tag, une note, une pr\u00e9f\u00e9rence, en quelques secondes.<\/p><\/li><li><span class=\"fo-dot\" aria-hidden=\"true\">4<\/span><h3>Il revient<\/h3><p>\u00c0 sa prochaine r\u00e9servation, tout est l\u00e0 : visites, notes, absences.<\/p><\/li><\/ol><div class=\"fcta gt-cta fo-cta-c\"><a class=\"btn btn-dark\" href=\"\/fr\/inscription\">Cr\u00e9er mon compte gratuitement<\/a><span class=\"fcta-s\">Inscription en 5 minutes<\/span><\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"utilite\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"crm-utilite\"><span class=\"l\">\u00c0 quoi sert un CRM<\/span> <span class=\"l\">au restaurant ?<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Un CRM transforme des r\u00e9servations anonymes en clients que toute l&rsquo;\u00e9quipe conna\u00eet.<\/p>\n\n\n<div class=\"gt-lev\"><div><span class=\"gt-lev-n\" aria-hidden=\"true\">01<\/span><h3>Reconna\u00eetre vos habitu\u00e9s<\/h3><p>D\u00e8s la r\u00e9servation, vous savez qu&rsquo;il s&rsquo;agit de sa dixi\u00e8me visite.<\/p><\/div><div><span class=\"gt-lev-n\" aria-hidden=\"true\">02<\/span><h3>Personnaliser l&rsquo;accueil<\/h3><p>Sa table pr\u00e9f\u00e9r\u00e9e, son vin, l&rsquo;anniversaire du jour : l&rsquo;\u00e9quipe le sait avant qu&rsquo;il arrive.<\/p><\/div><div><span class=\"gt-lev-n\" aria-hidden=\"true\">03<\/span><h3>\u00c9viter les erreurs au service<\/h3><p>Une allergie not\u00e9e une fois est rappel\u00e9e \u00e0 chaque r\u00e9servation.<\/p><\/div><div><span class=\"gt-lev-n\" aria-hidden=\"true\">04<\/span><h3>Limiter les absences<\/h3><p>Un client qui ne vient pas sans pr\u00e9venir est rep\u00e9r\u00e9 \u00e0 la r\u00e9servation suivante.<\/p><\/div><div><span class=\"gt-lev-n\" aria-hidden=\"true\">05<\/span><h3>Garder la m\u00e9moire du restaurant<\/h3><p>Ce que sait un serveur ne part plus avec lui quand il change de poste.<\/p><\/div><div><span class=\"gt-lev-n\" aria-hidden=\"true\">06<\/span><h3>Mieux conna\u00eetre votre client\u00e8le<\/h3><p>Nouveaux clients, habitu\u00e9s, groupes, entreprises : vous savez qui vient, et \u00e0 quelle fr\u00e9quence.<\/p><\/div><\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"fonctionnalites\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"crm-fonctionnalites\"><span class=\"l\">Quelles fonctionnalit\u00e9s<\/span> <span class=\"l\">pour un CRM de restaurant ?<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Certaines sont indispensables \u00e0 tous les restaurants ; d&rsquo;autres ne servent qu&rsquo;\u00e0 ceux qui communiquent beaucoup avec leurs clients.<\/p>\n\n\n<div class=\"cr-ess\"><div class=\"cr-ess-c\"><h3>Les indispensables<\/h3><p class=\"cr-ess-s\">Pour reconna\u00eetre et servir chaque client.<\/p><ul class=\"ps-ul cr-ul\"><li><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/svg><span><b>Une fiche par client, remplie automatiquement<\/b> : \u00e0 chaque r\u00e9servation, sans ressaisie.<\/span><\/li><li><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/svg><span><b>L&rsquo;historique des visites<\/b> : r\u00e9servations, visites, annulations et absences.<\/span><\/li><li><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/svg><span><b>Des notes et des tags<\/b> : pr\u00e9f\u00e9rences, allergies, occasions, partag\u00e9s avec l&rsquo;\u00e9quipe.<\/span><\/li><li><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/svg><span><b>Une recherche rapide<\/b> : par nom, t\u00e9l\u00e9phone ou email, pendant un appel.<\/span><\/li><li><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/svg><span><b>La gestion des doublons<\/b> : pour ne garder qu&rsquo;une fiche par personne.<\/span><\/li><li><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/svg><span><b>L&rsquo;export de vos donn\u00e9es<\/b> : pour que votre fichier client reste le v\u00f4tre.<\/span><\/li><li><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/svg><span><b>Des droits par \u00e9quipier<\/b> : chacun voit et modifie ce qui le concerne.<\/span><\/li><li><svg aria-hidden=\"true\" fill=\"none\" height=\"18\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.4\" viewbox=\"0 0 24 24\" width=\"18\"><path d=\"M5 12.5l4.5 4.5L19 7.5\"\/><\/svg><span><b>Le respect du RGPD<\/b> : dur\u00e9es de conservation, demandes d&rsquo;acc\u00e8s et d&rsquo;effacement.<\/span><\/li><\/ul><\/div><div class=\"cr-ess-c cr-ess-av\"><h3>Les fonctions avanc\u00e9es<\/h3><p class=\"cr-ess-s\">Pour faire revenir vos clients : utiles surtout aux restaurants qui communiquent r\u00e9guli\u00e8rement.<\/p><ul class=\"ps-ul cr-ul\"><li><i aria-hidden=\"true\">+<\/i><span><b>Segmentation<\/b> : des groupes de clients selon leurs visites ou leurs d\u00e9penses.<\/span><\/li><li><i aria-hidden=\"true\">+<\/i><span><b>Campagnes email et SMS<\/b> : menus, \u00e9v\u00e9nements, offres, avec l&rsquo;accord des clients.<\/span><\/li><li><i aria-hidden=\"true\">+<\/i><span><b>Programme de fid\u00e9lit\u00e9<\/b> : points, r\u00e9compenses ou cartes d\u00e9mat\u00e9rialis\u00e9es.<\/span><\/li><li><i aria-hidden=\"true\">+<\/i><span><b>Avis clients<\/b> : questionnaire apr\u00e8s la visite et suivi des avis Google.<\/span><\/li><li><i aria-hidden=\"true\">+<\/i><span><b>Liaison avec la caisse<\/b> : pour conna\u00eetre le ticket moyen et les plats command\u00e9s.<\/span><\/li><\/ul><\/div><\/div><p class=\"cr-honnete\">Attably couvre toutes les fonctions indispensables. Il ne propose pas, aujourd&rsquo;hui, les fonctions avanc\u00e9es : si elles vous sont n\u00e9cessaires, le classement plus haut vous oriente.<\/p>\n<\/div>\n<\/section>\n\n\n\n<section id=\"choisir\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"crm-choisir\"><span class=\"l\">Comment choisir un CRM<\/span> <span class=\"l\">pour son restaurant ?<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Huit questions \u00e0 vous poser avant de choisir, quel que soit l&rsquo;outil.<\/p>\n\n\n<div class=\"cr-choix\"><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"17\" rx=\"2\"\/><path d=\"M3 9h18M8 2v4M16 2v4\"\/><\/svg><\/i><h3>Reli\u00e9 \u00e0 vos r\u00e9servations<\/h3><p>Un CRM s\u00e9par\u00e9 de l&rsquo;outil de r\u00e9servation oblige \u00e0 recopier les clients. Le plus simple : que chaque r\u00e9servation remplisse la fiche.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><rect x=\"4\" y=\"10\" width=\"16\" height=\"11\" rx=\"2\"\/><path d=\"M8 10V7a4 4 0 0 1 8 0v3\"\/><\/svg><\/i><h3>Vos donn\u00e9es vous appartiennent<\/h3><p>V\u00e9rifiez que vous pouvez exporter tout votre fichier, \u00e0 tout moment, dans un format ouvert comme le CSV.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M12 2l8 4v6c0 5-3.5 8.5-8 10-4.5-1.5-8-5-8-10V6z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/i><h3>Simple \u00e0 utiliser en service<\/h3><p>La fiche doit s&rsquo;ouvrir en un geste, sur tablette comme sur t\u00e9l\u00e9phone, en plein coup de feu.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M18 7a7 7 0 1 0 0 10\"\/><path d=\"M4 10h10M4 14h10\"\/><\/svg><\/i><h3>Le vrai prix<\/h3><p>Abonnement, options marketing, SMS factur\u00e9s \u00e0 l&rsquo;unit\u00e9, commission par client : additionnez tout.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><circle cx=\"12\" cy=\"12\" r=\"9\"\/><circle cx=\"12\" cy=\"12\" r=\"5\"\/><circle cx=\"12\" cy=\"12\" r=\"1\"\/><\/svg><\/i><h3>Les fonctions dont vous avez besoin<\/h3><p>Campagnes et fid\u00e9lit\u00e9 servent si vous communiquez souvent ; sinon, une bonne fiche client suffit.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M9 12l2 2 4-4\"\/><circle cx=\"12\" cy=\"12\" r=\"9\"\/><\/svg><\/i><h3>Le RGPD pr\u00e9vu par l&rsquo;outil<\/h3><p>Dur\u00e9es de conservation, suppression des fiches, r\u00e9ponse aux demandes des clients.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M12 3v12M7 10l5 5 5-5\"\/><path d=\"M5 21h14\"\/><\/svg><\/i><h3>La reprise de votre fichier actuel<\/h3><p>Changer d&rsquo;outil ne doit pas faire perdre vos clients : demandez comment se passe l&rsquo;import.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><circle cx=\"9\" cy=\"7\" r=\"4\"\/><path d=\"M2 21v-1a7 7 0 0 1 14 0v1\"\/><path d=\"M16 3.1a4 4 0 0 1 0 7.8M22 21v-1a7 7 0 0 0-4-6.3\"\/><\/svg><\/i><h3>Un ou plusieurs \u00e9tablissements<\/h3><p>Un groupe a besoin d&rsquo;un fichier partag\u00e9 ; un restaurant ind\u00e9pendant, d&rsquo;un outil simple.<\/p><\/div><\/div><div class=\"fcta gt-cta fo-cta-c\"><a class=\"btn btn-dark\" href=\"\/fr\/inscription\">Essayer le logiciel gratuitement<\/a><span class=\"fcta-s\">Inscription en 5 minutes<\/span><\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"rgpd\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"crm-rgpd\"><span class=\"l\">CRM et RGPD :<\/span> <span class=\"l\">les r\u00e8gles \u00e0 conna\u00eetre.<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Un fichier client contient des donn\u00e9es personnelles : le RGPD s&rsquo;applique, quel que soit l&rsquo;outil utilis\u00e9.<\/p>\n\n\n<ol class=\"ps-ol cr-rgpd\"><li><h3>Informer vos clients<\/h3><p>Ils doivent savoir que vous gardez leurs coordonn\u00e9es, pourquoi et combien de temps.<\/p><\/li><li><h3>Demander leur accord avant toute offre<\/h3><p>Pour envoyer une offre par email ou SMS \u00e0 un particulier, il faut en principe son accord pr\u00e9alable, donn\u00e9 par une case non coch\u00e9e d&rsquo;avance. Seule exception : un client qui vous a d\u00e9j\u00e0 achet\u00e9 un repas, pour des offres semblables, s&rsquo;il peut refuser simplement.<\/p><\/li><li><h3>Ne garder que l&rsquo;utile<\/h3><p>Des notes factuelles et utiles au service, et des fiches supprim\u00e9es quand le client ne vient plus.<\/p><\/li><li><h3>R\u00e9pondre aux demandes<\/h3><p>Un client peut demander \u00e0 voir, corriger ou supprimer ses donn\u00e9es : vous avez un mois pour r\u00e9pondre.<\/p><\/li><\/ol>\n<\/div>\n<\/section>\n\n\n\n<section id=\"plus\" class=\"wp-block-group sec fo-centre is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"t-plus\"><span class=\"l\">Bien plus qu&rsquo;un CRM<\/span> <span class=\"l\">pour restaurant.<\/span><\/h2>\n\n\n<p class=\"lead wp-block-paragraph\">Votre fichier client fait partie d&rsquo;Attably, un <a class=\"lien-txt\" href=\"\/fr\/\">logiciel de r\u00e9servation pour restaurant<\/a> complet, sans commission.<\/p>\n\n\n<div class=\"fo-cards\"><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><rect x=\"4\" y=\"3\" width=\"16\" height=\"18\" rx=\"2\"\/><path d=\"M8 8h8M8 12h8M8 16h5\"\/><\/svg><\/i><h3>Formulaire de r\u00e9servation<\/h3><p>\u00c0 vos couleurs, sur votre site, Google et Instagram : d\u00e9couvrez le <a class=\"lien-txt\" href=\"\/fr\/formulaire-reservation-restaurant\/\">formulaire de r\u00e9servation<\/a>.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><rect x=\"3\" y=\"4\" width=\"18\" height=\"17\" rx=\"2\"\/><path d=\"M3 9h18M8 2v4M16 2v4\"\/><\/svg><\/i><h3>Planning de r\u00e9servation<\/h3><p>Les r\u00e9servations par table et par heure, sur chaque \u00e9cran : voir le <a class=\"lien-txt\" href=\"\/fr\/planning-reservation-restaurant\/\">planning de r\u00e9servation<\/a>.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M3 3h7v7H3zM14 3h7v7h-7zM3 14h7v7H3zM14 14h7v7h-7z\"\/><\/svg><\/i><h3>Plan de salle<\/h3><p>Vos tables \u00e0 leur place et leur \u00e9tat en direct : voir le <a class=\"lien-txt\" href=\"\/fr\/logiciel-plan-de-salle-restaurant\/\">logiciel de plan de salle<\/a>.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><rect x=\"3\" y=\"5\" width=\"18\" height=\"14\" rx=\"2\"\/><path d=\"M3 7l9 6 9-6\"\/><\/svg><\/i><h3>Confirmation et rappel<\/h3><p>Un email d\u00e8s la r\u00e9servation, un rappel la veille : voir la <a class=\"lien-txt\" href=\"\/fr\/confirmation-reservation-restaurant\/\">confirmation de r\u00e9servation<\/a>.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><rect x=\"2\" y=\"7\" width=\"9\" height=\"10\" rx=\"2\"\/><rect x=\"13\" y=\"7\" width=\"9\" height=\"10\" rx=\"2\"\/><\/svg><\/i><h3>Attribution des tables<\/h3><p>La bonne table pour chaque r\u00e9servation et la rotation : voir la <a class=\"lien-txt\" href=\"\/fr\/gestion-des-tables-restaurant\/\">gestion des tables<\/a>.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M22 16.9v3a2 2 0 0 1-2.2 2 19.8 19.8 0 0 1-8.6-3.1 19.5 19.5 0 0 1-6-6A19.8 19.8 0 0 1 2.1 4.2 2 2 0 0 1 4.1 2h3a2 2 0 0 1 2 1.7c.1.9.4 1.8.7 2.7a2 2 0 0 1-.5 2.1L8 9.8a16 16 0 0 0 6 6l1.3-1.3a2 2 0 0 1 2.1-.4c.9.3 1.8.6 2.7.7a2 2 0 0 1 1.7 2z\"\/><\/svg><\/i><h3>R\u00e9servations par t\u00e9l\u00e9phone<\/h3><p>Saisies en quelques secondes, sur les m\u00eames tables que les r\u00e9servations en ligne.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M3 3v18h18\"\/><path d=\"M7 15l4-4 3 3 5-6\"\/><\/svg><\/i><h3>Statistiques<\/h3><p>Couverts, taux de pr\u00e9sence et origine des r\u00e9servations, mois par mois.<\/p><\/div><div><i><svg aria-hidden=\"true\" fill=\"none\" height=\"20\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"1.9\" viewbox=\"0 0 24 24\" width=\"20\"><path d=\"M12 2l8 4v6c0 5-3.5 8.5-8 10-4.5-1.5-8-5-8-10V6z\"\/><path d=\"M9 12l2 2 4-4\"\/><\/svg><\/i><h3>Votre \u00e9quipe<\/h3><p>Un acc\u00e8s par \u00e9quipier, avec ce que chacun peut voir et faire.<\/p><\/div><\/div><div class=\"fo-voir\"><a class=\"btn btn-line\" href=\"\/fr\/fonctionnalites\/\">Voir toutes les fonctionnalit\u00e9s<\/a><\/div>\n<\/div>\n<\/section>\n\n\n\n<section id=\"questions\" class=\"wp-block-group sec is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading h2\" id=\"titre-faq\">Questions sur le CRM pour restaurant.<\/h2>\n\n\n<div class=\"wp-block-group faq is-layout-flow wp-block-group-is-layout-flow\">\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\" open><summary>Qu&rsquo;est-ce qu&rsquo;un CRM pour restaurant ?<\/summary>\n<p class=\"wp-block-paragraph\">CRM signifie \u00ab Customer Relationship Management \u00bb, c&rsquo;est-\u00e0-dire gestion de la relation client. Pour un restaurant, c&rsquo;est le fichier qui rassemble vos clients, leurs visites, leurs pr\u00e9f\u00e9rences et vos notes, pour mieux les accueillir et les faire revenir.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Le CRM d&rsquo;Attably est-il gratuit ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui. Le fichier client est inclus dans l&rsquo;offre Gratuit, jusqu&rsquo;\u00e0 30 r\u00e9servations en ligne par mois, sans carte bancaire ni engagement ; les r\u00e9servations saisies par l&rsquo;\u00e9quipe ne sont jamais compt\u00e9es. Au-del\u00e0, l&rsquo;offre Pro co\u00fbte 29 \u20ac par mois. Le d\u00e9tail est sur la page <a href=\"\/fr\/tarifs\/\">tarifs<\/a>.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Quelle diff\u00e9rence entre un fichier client et un CRM ?<\/summary>\n<p class=\"wp-block-paragraph\">Le fichier client est la liste de vos clients et de leurs coordonn\u00e9es. Un CRM y ajoute l&rsquo;historique, les notes, les tags et parfois des outils pour communiquer avec eux. Le fichier client d&rsquo;Attably va jusqu&rsquo;\u00e0 l&rsquo;historique, aux notes et aux tags.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Attably envoie-t-il des campagnes email ou SMS ?<\/summary>\n<p class=\"wp-block-paragraph\">Non. Attably envoie \u00e0 vos clients les emails li\u00e9s \u00e0 leur r\u00e9servation (confirmation, modification, rappel la veille), mais pas de newsletters ni de campagnes. Vous pouvez exporter votre fichier en CSV pour l&rsquo;utiliser dans un outil d&#8217;emailing, avec l&rsquo;accord de vos clients.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Attably propose-t-il un programme de fid\u00e9lit\u00e9 ?<\/summary>\n<p class=\"wp-block-paragraph\">Non. Attably vous aide \u00e0 reconna\u00eetre vos habitu\u00e9s (nombre de visites, notes, tags), mais ne g\u00e8re ni points ni r\u00e9compenses.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Puis-je importer mon fichier client actuel ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui. Vous importez vos clients, et vos r\u00e9servations \u00e0 venir, depuis un fichier de votre ancien logiciel, avec un contr\u00f4le avant la bascule.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Mes donn\u00e9es clients m&rsquo;appartiennent-elles ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui. Vous exportez votre fichier client en CSV quand vous voulez, en choisissant les colonnes. Attably ne vend pas vos donn\u00e9es et ne prend aucune commission sur vos clients.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Le client voit-il les notes et les tags ?<\/summary>\n<p class=\"wp-block-paragraph\">Non. Les notes internes et les tags ne sont visibles que par votre \u00e9quipe, selon les droits de chacun. Ils n&rsquo;apparaissent jamais dans les emails envoy\u00e9s au client.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Combien de temps les fiches sont-elles conserv\u00e9es ?<\/summary>\n<p class=\"wp-block-paragraph\">Une fiche sans r\u00e9servation ni visite pendant 24 mois est supprim\u00e9e automatiquement, et les notes internes sont conserv\u00e9es 12 mois. Vous pouvez aussi supprimer une fiche \u00e0 tout moment.<\/p>\n<\/details>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Le CRM fonctionne-t-il sur t\u00e9l\u00e9phone et tablette ?<\/summary>\n<p class=\"wp-block-paragraph\">Oui, dans le navigateur, sans application \u00e0 installer. La fiche client s&rsquo;ouvre en un geste depuis une r\u00e9servation ou depuis la liste des clients.<\/p>\n<\/details>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n<section class=\"wp-block-group final is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group wrap is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group fcard is-layout-flow wp-block-group-is-layout-flow\">\n<div class=\"wp-block-group is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" id=\"titre-final\">Votre formulaire de r\u00e9servation,<span class=\"nl\"> en ligne dans 5 minutes.<\/span><\/h2>\n\n\n<p class=\"wp-block-paragraph\">Cr\u00e9ez votre compte, d\u00e9crivez vos tables, publiez. Gratuit jusqu&rsquo;\u00e0 30 r\u00e9servations en ligne par mois, sans carte bancaire.<\/p>\n\n\n<a class=\"btn\" href=\"\/fr\/inscription\">Cr\u00e9er mon compte gratuitement<\/a>\n<\/div>\n\n\n<div aria-hidden=\"true\">\n<div class=\"fnote\" id=\"fnote\"><i><svg fill=\"none\" height=\"17\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2.2\" viewbox=\"0 0 24 24\" width=\"17\"><path d=\"M6 8a6 6 0 1 1 12 0c0 7 3 9 3 9H3s3-2 3-9\"><\/path><path d=\"M10.3 21a1.94 1.94 0 0 0 3.4 0\"><\/path><\/svg><\/i><div><b>Premi\u00e8re r\u00e9servation en ligne<\/b><span>Ce soir, 20:30 \u00b7 4 personnes<\/span><\/div><\/div>\n<div class=\"fphone\"><div class=\"bezel\"><div class=\"in setup\" id=\"setup\">\n<span class=\"island\"><\/span>\n<div class=\"status\"><span>20:30<\/span><span class=\"ic\"><svg fill=\"#101614\" height=\"10\" viewbox=\"0 0 16 10\" width=\"16\"><rect height=\"3\" rx=\".6\" width=\"3\" x=\"0\" y=\"7\"><\/rect><rect height=\"5\" rx=\".6\" width=\"3\" x=\"4.3\" y=\"5\"><\/rect><rect height=\"7.4\" rx=\".6\" width=\"3\" x=\"8.6\" y=\"2.6\"><\/rect><rect height=\"10\" rx=\".6\" width=\"3\" x=\"12.9\" y=\"0\"><\/rect><\/svg><svg fill=\"none\" height=\"10\" stroke=\"#101614\" stroke-linecap=\"round\" stroke-width=\"1.6\" viewbox=\"0 0 14 10\" width=\"14\"><path d=\"M1 3.5a9 9 0 0 1 12 0\"><\/path><path d=\"M3.2 6a5.6 5.6 0 0 1 7.6 0\"><\/path><circle cx=\"7\" cy=\"8.6\" fill=\"#101614\" r=\".9\" stroke=\"none\"><\/circle><\/svg><svg fill=\"none\" height=\"11\" viewbox=\"0 0 22 11\" width=\"22\"><rect height=\"9.8\" rx=\"2.6\" stroke=\"#101614\" stroke-opacity=\".45\" stroke-width=\"1.1\" width=\"18.4\" x=\".6\" y=\".6\"><\/rect><rect fill=\"#101614\" height=\"6.6\" rx=\"1.4\" width=\"13\" x=\"2.2\" y=\"2.2\"><\/rect><path d=\"M20.6 3.8v3.4\" stroke=\"#101614\" stroke-linecap=\"round\" stroke-opacity=\".45\" stroke-width=\"1.4\"><\/path><\/svg><\/span><\/div>\n<div class=\"sh\"><span class=\"brand\">Attably<\/span><span>Configuration<\/span><\/div>\n<div class=\"sbar\"><i><\/i><i><\/i><i><\/i><i><\/i><\/div>\n<ol class=\"ssteps\"><li data-k=\"0\"><span class=\"c\"><svg fill=\"none\" height=\"12\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"3\" viewbox=\"0 0 24 24\" width=\"12\"><path d=\"M20 6L9 17l-5-5\"><\/path><\/svg><\/span><div><b>Votre restaurant<\/b><span>Le Comptoir d&rsquo;Attably<\/span><\/div><\/li><li data-k=\"1\"><span class=\"c\"><svg fill=\"none\" height=\"12\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"3\" viewbox=\"0 0 24 24\" width=\"12\"><path d=\"M20 6L9 17l-5-5\"><\/path><\/svg><\/span><div><b>Vos horaires<\/b><span>Mar. au sam., midi et soir<\/span><\/div><\/li><li data-k=\"2\"><span class=\"c\"><svg fill=\"none\" height=\"12\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"3\" viewbox=\"0 0 24 24\" width=\"12\"><path d=\"M20 6L9 17l-5-5\"><\/path><\/svg><\/span><div><b>Vos tables<\/b><span>12 tables, 46 places<\/span><\/div><\/li><li data-k=\"3\"><span class=\"c\"><svg fill=\"none\" height=\"12\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"3\" viewbox=\"0 0 24 24\" width=\"12\"><path d=\"M20 6L9 17l-5-5\"><\/path><\/svg><\/span><div><b>Publication<\/b><span>Un toucher<\/span><\/div><\/li><\/ol>\n<div class=\"live\"><b><span><svg fill=\"none\" height=\"12\" stroke=\"currentColor\" stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"3\" viewbox=\"0 0 24 24\" width=\"12\"><path d=\"M20 6L9 17l-5-5\"><\/path><\/svg><\/span>Votre formulaire est en ligne<\/b><em>attably.com\/reservation\/le-comptoir<\/em><u>Copier le lien<\/u><\/div>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n<\/div>\n<\/section>\n\n","protected":false},"excerpt":{"rendered":"<p>GratuitSans commission, sans engagement Logiciel CRM gratuit pour restaurant. Chaque r\u00e9servation remplit la fiche de votre client : ses visites, ses pr\u00e9f\u00e9rences et vos notes sont l\u00e0 quand il revient, pour toute l&rsquo;\u00e9quipe. Cr\u00e9er mon compte gratuitementInscription en 5 minutes Clients248 fiches au total Nom, t\u00e9l\u00e9phone, email TousNouveaux contactsAvec visites CMCamille MartinHabitu\u00e9eTerrasse9 r\u00e9s.TBThomas BernardNouveau client1 [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-vitrine","meta":{"_attably_seo_titre":"Logiciel CRM gratuit pour restaurant","_attably_seo_description":"Logiciel CRM gratuit pour restaurant, sans commission : fiche client automatique, historique, notes et tags. Guide, comparatif et classement des CRM.","footnotes":""},"class_list":["post-90","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/attably.com\/fr\/wp-json\/wp\/v2\/pages\/90","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/attably.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/attably.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"replies":[{"embeddable":true,"href":"https:\/\/attably.com\/fr\/wp-json\/wp\/v2\/comments?post=90"}],"version-history":[{"count":2,"href":"https:\/\/attably.com\/fr\/wp-json\/wp\/v2\/pages\/90\/revisions"}],"predecessor-version":[{"id":101,"href":"https:\/\/attably.com\/fr\/wp-json\/wp\/v2\/pages\/90\/revisions\/101"}],"wp:attachment":[{"href":"https:\/\/attably.com\/fr\/wp-json\/wp\/v2\/media?parent=90"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}